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Deposit for custom order $50

Deposit for custom order $50

Regular price $50.00 CAD
Regular price Sale price $50.00 CAD
Sale Sold out
Shipping calculated at checkout.

This purchase is a deposit to begin the customization process. The final price will be provided during the consultation. If you would like to request a custom-made jewelry, please click "Custom Order Request Guide" below.

EKRJ does its best for customer satisfaction. Nevertheless, please understand that even if the customer is not satisfied, the price of the custom-made product is not refundable.

EKRJ makes unique handmade silver jewelry in Ottawa, Canada and ships worldwide. Would you like to commission your own jewelry to be made at EKRJ?

Jewelry Care

Silver jewelry shines best when worn.
 

To protect your silver jewelry from scratches or changing colour, please keep in a jewelry boxSilver jewelry must be stored in a ziplock bag to prevent the silver from discoloration. This discoloration is caused by a film of emulsified silver on the surface as a result of a simple chemical reaction with sulfur gas in the air. If the silver product is discolored, gently rub it with the cloth provided.Please do not use liquid silver cleaner on EKRJ silver jewelry products because the liquid silver cleaner will wash away the oxidized finish.

Please remove jewelry when sleeping, before entering water, entering the swimming pool, entering the sea, or performing strenuous exercise. Be careful not to damage the jewelry by hitting or dropping it, or to injure your body on the slightly pointed side of the jewelry design.

Your silver jewelry is a permanent piece of jewelry that will last a lifetime if you take good care of it.

Thank you.

 

Ring Size Guide

 Ring Size Chart

The best way to measure your ring size is to use a ring measuring tool. Another method is to cut a piece of paper to match the thickness and width of the ring you want to purchase, and then wrap it around your finger to measure. There is also a way to measure the inside diameter of a ring you already have.

One thing to always consider when measuring the size of a ring is that, depending on the design of the ring band, you may need to choose different sizes. Wide bands, measuring 6mm or wider, should be ordered approximately half a size larger than your normal size.

Shipping Policy

PROCESSING TIME 

We have received your order. It will take 1~3 Business days to prepare and process your order before shipping.

 

DISPATCHES FROM CANADA

★Shipping in Canada

Free Shipping for orders over $150

Free delivery in Ottawa area for orders over $50

Curbside pickup available at Whitehaven - Queensway Terrace North, Ottawa, ON

 

Shipping to United States

Free Shipping for orders over $150

 

Shipping to Rest of the World

Free Shipping for orders over $150

 

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Refund Policy

Please carefully check the size and weight of the product before placing your order.

If you are dissatisfied with your purchase, please inform us within 3 days of receiving the item.

Exchanges are limited to one occurrence, and when processing a refund, shipping costs and a 20% restocking fee will be deducted from the amount paid.

All items must be returned in new, unused condition and in their original packaging. In the case of a return or exchange, shipping costs and insurance will be the responsibility of the buyer. The item must be returned to us within a maximum of 14 days.

Please notify us before sending any jewelry you wish to return.

Please understand that it may take up to 10 days to process an exchange or return after we receive the product. Refunds will only be issued after the return process is completed, and no refunds will be provided during the delivery.

Thank you.

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If you have any questions, please contact us.